Returns & Exchanges
RETURNS & EXCHANGES
We stand behind our products
WE STAND BEHIND ALL OUR PRODUCTS 100%, AND WILL WORK WITH YOU TO ENSURE THAT YOU HAVE A SUIT WITH THE BEST FIT POSSIBLE.
Please try on all items within 48 hours of receiving your package. In the event that you have any questions on fit there is a handout in the box with specifics.
Our customer relations team will work with you one-on-one to go over the best options for your fit.
If necessary, product may be returned up to 30 days from delivery date.
If you have any additional questions, or need assistance with your request, please email our customer service team at info@themoderngroom.com
Return/Exchange conditions
- All items should be unused, in brand new condition, with tags attached.
- All items should be packed well to avoid damages and returned in the original packaging.
- We will email you a return shipping label to send the items back to us.
- The return label should be scanned with the carrier within the 30 days of delivery.
- Your product refund will be issued to the payment method used to make the original purchase.
- In the event of an exchange, if an item is needed quickly, you may be subject to an expedited freight charge.
Values we live by
Details Matter.
You’re trusting us on the most important day of your life, and we take that seriously. Through measurements, shipping, and fit, we’ll virtually hold your hand through every step of the process.
Reputation Drives Us.
When you look good, we look good. This is more than a business to us– this is our legacy.
We Fit Every Body.
Every body is different. We make sure each suit is properly sized and fitted to leave you looking and feeling your best on your big day.
we'LL make it right.
We’re a company run by human beings, if we make a mistake, we will fix it.
